Property Management for Resident Management Companies

We understand the responsibility of Directors of a Residential Management Company. We appreciate that you need efficient methods of communication with your Block Manager which includes strong advice in a clear format to enable you to make well-informed decisions.

Our approach includes transparent technology blended with face-to-face meetings with the team. We have an interactive website which is tiered, thus allowing information to be restricted and supplied only to the Client, Resident Associations, leaseholders and then subtenants. By having this functionality, it allows us to supply information specific to each group and according to their needs.

We will work with the block of Directors to draft key documentation to assist Leaseholders all accessible through our residents platform.

We run AGMs, tenant surgeries and notify our buildings of all our site inspection dates so that customers can meet their team and resolve queries quickly and simply.

We produce clear and concise reports frequently to our Boards. This provides them clarity on the buildings financial position, risk assessments, major works and the key aspects management for the next period.

Our company has grown organically since 2010 primarily on the excellent reputation that we have and the personal service that we work tirelessly to deliver. Take a look at what our customers say about us.

The key elements to the success of our service:

 

  • A dedicated customer service contact supported by a team of experts, so you know your query will always be in good hands. Logged on our interactive resident platform so you can receive live updates
  • Regular inspections on site with reports which are available to view
  • We understand that communication and transparency are key and our technology helps to ensure that all parties have clarity on the process. We invest into technology which provides a seamless, automated process for customers with busy lives
  • Our team embrace our business culture to provide an excellent customer experience.¬†We have a unique training programme for our team providing them access to continuous professional development
  • We seek out feedback to enable us to continuously improve our service

Get in touch

Contact our team of specialist Property Managers in London now for an initial conversation to see how we may be able to assist you.